Your privacy is paramount and as such we treat all data we receive in the strictest confidence and ensure that all personal data and information we hold is protected in line with the new GDPR legislation taking effect on 25th May 2018.

About Us

The Harrys Rainbow Charitable Trust are registered with the charities commission under number 1149011. We support bereaved children and their families residing in the Milton Keynes and surrounding areas.

What Information and data do we collect and hold, how do we use it and how do we protect it?

We collect data from a variety of sources which is used in different ways as outlined below.

• Beneficiary data

The data collected and stored from our beneficiaries is used by Harry’s Rainbow for our records and to assist us with assessing and measuring the support we provide, and for administration of our activities. The information would typically include personal details and notes of activities and support provided by us, as well as information and details provided by the beneficiaries or their families. These include children and adults. The data is stored on an online database and in some cases on paper files. This data is accessed and used by authorised persons within our organisation and is only shared outside of Harry’s Rainbow if we are: providing transport or an activity provided by an external agency, making a counselling referral OR unless there is a risk of harm to the child and/or others in which case we will refer to our Safeguarding Policy.

• School data

The support we provide extends to schools and as such we may store information such as contact details and address information for the school. We do not store any information or data passed on by the school unless it is concerning one of our beneficiaries or as a referral to be a beneficiary. The data is stored online and in some cases on paper files.

• Volunteers, Employees and Heroes

Our volunteers and employees data is stored online and in some cases on paper files. The personal information we hold is used to discuss and contact you regarding volunteering opportunities within our organisation, as well as to provide information on our fundraising activities.

• Fundraisers and Supporters

We will use the information to keep in contact with you regarding the event you are taking part in. Some information you provide may be through a fundraising platform such as Justgiving or VirginMoney or a ticket selling organization such as Eventbrite. These organisations will hold their own data storage and privacy policies.

• Subscribers to our newsletters and information

Your data will be stored in order for us to contact you from time to time, providing you with updates on our work, our events and fundraising activities. It is important to us that we are able to contact you as our supporters are of great value to us.

• Your details will be stored electronically and in some cases on paper files.
• All data is stored in a locked cabinet and electronic files are password protected.
• The information we hold is available to members of staff or volunteers within Harry’s Rainbow.
• In some cases we may need to share your information with external agencies who require your data to carry out a service for us, such as providing transport to you, providing trips or activities to you.
• Our online database is owned by Infusionsoft who hold their own privacy policy. It is managed by Wsaas Ltd who also hold their own privacy policy.

You have the right to request a copy of the personal information we hold about you. If you would like to do this please email our data controller odette@harrysrainbow.co.uk or write in to 19 Thresher Grove, Greenleys, Milton Keynes, MK12 6LQ

We will request proof of your identity, to ensure we do not pass personal information to any else other than the person making the request. We will respond to you within 5 working days and endeavor to complete your request within 1 month.

If at any point you wish to be removed from our records please contact our data controller odette@harrysrainbow.co.uk